Examwise Terms of Use and Sale

Last updated: November 14, 2026
Version: 1.0

The short version

This summary helps you read the terms. The full terms below are the agreement.

Examwise is a small business in Calgary, Alberta. It is not part of the Government of Canada.
Citizenship Test Practice costs C$14.99, paid once. It gives one person 3 months of access, starting when you pay. Nothing renews. We never charge you again automatically.
You must be 18 or older and live in Canada, outside Québec, to buy.
You can get a full refund within 7 days if you have answered fewer than 50 questions. There are other refunds too, for example if a problem on our side stops you using the product.
We do not promise you will pass any test.
We use AI to help write and check our questions. Mistakes are still possible. Please tell us if you find one.
Alberta law applies, but you keep the consumer protection rights of the province or territory where you live.

1. Who we are

1.1 Examwise is the business name used by Sadhvi Sharma. In these terms, "we", "us" and "Examwise" mean that business.

1.2 Our contact details:

Mail: Unit 195, 3015 5 Ave NE, Calgary, Alberta T2A 6T8
Phone: 778-883-7256
Email: hello@examwise.ca
Website: examwise.ca

1.3 "You" means the person who uses our website or buys from us.

2. About these terms

2.1 These terms cover:

using examwise.ca and joining a waitlist; and
buying and using our practice products.

2.2 Our Refund and Cancellation Policy is part of these terms. Our Privacy Policy explains how we handle your personal information.

2.3 You agree to these terms by ticking the "I agree" box when you create an account and again when you buy. If you only visit the website or join a waitlist, these terms apply to that use.

2.4 When you buy, we email you a copy of these terms and of the Refund and Cancellation Policy. Keep that email. You can also ask us for any earlier version at any time.

2.5 Please contact us before you buy if anything here is unclear. We are happy to explain.

3. Who can buy

3.1 To buy, you must:

be 18 or older; and
live in Canada, but not in Québec.

3.2 Why we don't sell in Québec yet. Québec has its own rules for online contracts, including rules about the French language. We are not ready to meet them yet. At checkout, we ask where you live. If you choose Québec, you cannot complete the purchase. You can still join a waitlist from Québec.

3.3 If you live in Québec and bought from us anyway, contact us at any time during your access. We will give you a full refund.

3.4 If we learn that a buyer is under 18, we will end the access and give a full refund.

3.5 Each purchase is for one person: the person whose account it is. You cannot buy access for someone else.

4. What you buy: Citizenship Test Practice

4.1 What is included. Citizenship Test Practice is an online study and practice product for the Canadian citizenship test. It includes:

45 study notes that follow the chapters of Discover Canada, the official study guide published by Immigration, Refugees and Citizenship Canada (IRCC);
flashcards;
500 practice questions, each with an explanation; and
10 mock tests. Each one has 20 questions and a 45-minute time limit, and you need 15 right answers to pass. This follows the test format that IRCC describes on its website. IRCC can change its format at any time.

4.2 How long you have access. Your access starts as soon as your payment goes through. It ends at 11:59 p.m. Mountain Time (Calgary time) on the same date 3 months later. For example, if you buy on November 10, your access ends at 11:59 p.m. on February 10. If that date does not exist, your access ends on the last day of that month. For example, if you buy on November 30, it ends on the last day of February. All dates in these terms are in Mountain Time. We show your exact end date before you pay, in your receipt email and on your account page.

4.3 One payment. This is a one-time purchase. It does not renew. We will never charge you again unless you choose to buy again.

4.4 What you need. You need:

an internet connection;
a phone, tablet or computer with an up-to-date web browser, such as Chrome, Safari, Edge or Firefox; and
an email address that you can open, to sign in.

There is nothing to download. The product is in English only.

4.5 How you get it. You get access online, right after you pay. You sign in with the email address you used to buy. We do not send anything by mail.

4.6 Updates during your access. We may fix, update or replace questions and notes during your access, and we may add new content. We will not take away a feature you paid for. We will not reduce the number of notes, practice questions or mock tests below what we listed when you bought. The one exception: if we remove an item because it is wrong, the number may be lower for a short time while we replace it. We replace it as soon as we reasonably can.

4.7 Other products. CELPIP practice is not on sale yet. We offer a waitlist only, and we do not take pre-orders. Before it goes on sale, we will publish its terms.

5. Price and payment

5.1 The price is C$14.99 (Canadian dollars), paid once.

5.2 Sales tax. We do not charge GST, HST or other sales tax at this time. If we must charge sales tax in the future, the checkout will show the tax amount and the total before you pay.

5.3 We do not add any other fees. You pay the total shown at checkout.

5.4 How you pay. You pay on a secure checkout page run by Stripe, our payment company. You can use any payment method shown on that page. We never see or store your full card number.

5.5 The charge on your card statement will show as EXAMWISE.CA.

5.6 We may change our prices for future purchases. We will never change the price of something you have already bought.

6. Your account

6.1 To use the product, you need an Examwise account. You sign in with a link or code that we email to you. There is no password.

6.2 Anyone who can open your email can sign in to your account. Please keep your email account secure.

6.3 Your account is for you only. Do not share it or let anyone else use it.

6.4 The information you give us, such as your email and the province or territory where you live, must be true.

6.5 Tell us right away at hello@examwise.ca if you think someone else has used your account.

6.6 You can delete your account at any time. Deleting your account ends your access. Refunds follow the Refund and Cancellation Policy. If you want a refund, please ask for it before you delete your account, so that we can check your account.

7. Using our content: your permission and fair use

7.2 Your permission. When you buy, we give you permission to use the content for your own study, during your access. This permission is personal to you. You cannot transfer it to anyone. You do not own the content.

7.3 Your devices. You may use the product on your own devices, with up to 2 signed in at a time. When you sign in on another device, the one you used least recently is signed out. Your account page lists your devices, and you can sign them out there. You may write your own study notes from the product.

7.4 What you may not do. You may not:

share your account or let other people use it;
sell, give away or transfer your access;
give copies of our questions, answers, explanations, notes or flashcards to other people, for example by posting them on websites, social media or group chats, or by loading them into flashcard apps (talking with other people about what you have learned is fine);
copy, record or screenshot our content, except for your own personal study;
copy more than a few of our questions or notes at a time into an AI tool or chatbot, or use any of our content to train an AI model;
use bots, scrapers or other automatic tools to read, copy or download our content;
try to get around sign-in, payment or other limits on the website;
use our content to build a competing product;
share, post or ask for real questions from any official test; or
use the website to break the law, harm the website or other users, or pretend to be Examwise or a government body.

7.5 How we protect our content. To protect our questions from copying and account sharing:

the practice and mock test screens show part of your email address and your order number in faint text;
copying and right-click are turned off on questions, explanations and flashcards (you can still select the study notes); and
we limit how many questions and mock tests an account can open in a short time, to stop automated copying. Normal studying stays well under these limits. If you reach one, you can continue later.

7.6 Reviews. You are free to write honest reviews of Examwise anywhere, including bad reviews.

8. How we make our content, and its limits

8.1 Original questions. Our questions are original. They are not real test questions. Real test questions are not public, and we never use them. Our questions are based on Discover Canada and current official sources. Each answer shows the source it is based on, so you can check it yourself.

8.2 How we check our questions. We use AI to help write and check every question. Two separate AI models answer it without seeing the answer key, a fact-check tests every claim against its sources, and a final AI review approves it. Our team also checks random samples by hand.

8.3 Mistakes can still happen. Even with these checks, some content may be wrong or out of date. Facts can change, for example who holds a government office. IRCC's own information, including Discover Canada and IRCC's website, is the official source. If our content and IRCC's information do not match, follow IRCC.

8.4 Tell us about mistakes. If you think something is wrong, email hello@examwise.ca. We review every report within 5 business days. If we find a mistake, we correct it.

8.5 Mock test results. A mock test result, including a "pass", shows how you did on our questions. It does not tell you how you will do on the real test.

9. No guarantee and no advice

9.1 No guarantee. We do not promise that you will pass the citizenship test or any other test, or get any score. Your result depends on many things that we do not control, including your study and the test itself.

9.2 Not advice. Examwise is study and practice material only. It is not immigration, citizenship or legal advice. We are not lawyers or licensed immigration consultants. We cannot help with your application, your eligibility, your forms or your test date. For those questions, use IRCC's website or contact an authorized representative, such as a lawyer, a Québec notary or a licensed immigration consultant.

9.3 Not connected to any government or test body. Examwise is independent. We are not part of, and we are not approved, endorsed or sponsored by:

Immigration, Refugees and Citizenship Canada (IRCC) or the Government of Canada; or
Paragon Testing Enterprises.

CELPIP is a trademark of Paragon Testing Enterprises.

10. Refunds and cancellation

10.1 Our Refund and Cancellation Policy is part of these terms. In short:

7-day refund: a full refund if you ask within 7 days after the day you bought, and you have answered fewer than 50 questions.
Problems on our side: if a problem on our side stops you using the product for more than 24 hours in a row, we add the lost time to your access. If it lasts more than 7 days in a row, or we cannot fix it, you can choose a full refund instead.
Other refunds: for example, if the product is not as we described it, or if a disability makes it hard to use and we cannot make it work for you. If we charge you twice by mistake, we refund the extra charge.
Your legal cancellation rights: you can cancel and get a full refund if we break certain consumer protection rules, for example if we do not send you a copy of your contract.

10.2 To ask for a refund, email hello@examwise.ca.

10.3 If this summary and the Refund and Cancellation Policy ever say different things, the one that is better for you applies.

11. Your rights under the law

11.1 Nothing in these terms takes away your rights under the consumer protection laws of your province or territory. It also does not take away any other right that the law does not let you give up. If any part of these terms goes against one of those laws, the law wins.

11.2 You can complain about us to the consumer protection office in your province or territory.

11.3 You can take a claim against us to court, including small claims court. You can start or join a class action. You never have to use arbitration.

12. When access ends

12.1 At the end date. Your access ends automatically at the end date shown in your account. After that, you cannot open the content. We keep your progress for 12 months in case you buy again. Then we delete it, as explained in our Privacy Policy.

12.2 If you end it. You can delete your account at any time (see section 6.6).

12.3 When we can suspend or end your access. We can pause or end your access only if we have good reason to believe that you:

shared your account or your access with someone else;
sold or transferred your access;
gave copies of our content to other people, or copied it in bulk (for example, by recording or downloading many questions);
used bots, scrapers or other tools to copy our content, or tried to get around our limits;
paid with a card or account you did not have the right to use; or
used the website to break the law or to harm the website or other users.

12.4 How we do it. We use these powers only to protect our content, our website and our users. Before we end your access, we email you to explain what we think happened. You then have 10 days to reply. For a small or first problem, we start with a warning. We may pause your access right away while we look into a problem, but only if we need to stop ongoing harm, such as content being copied or a security risk. If we find we were wrong, we turn your access back on and add the lost days to your access.

12.5 Refund when we end access. If we end your access for one of the reasons in section 12.3 after the steps in section 12.4, we do not refund the unused time. We end access only for serious or repeated problems; a small or first problem gets a warning.

12.6 If we stop offering the product. If we stop offering the product before your access ends, for any reason other than section 12.3, we will email you at least 30 days before. If we cannot give 30 days' notice (for example, because a service company suddenly stops working), we email you as soon as we can. Either way, we refund you for the days of access you did not get.

12.7 Card disputes. If you ask your card company to reverse your payment (a "chargeback"), we may pause your access while the dispute is open. If the dispute is decided in our favour, we turn your access back on and add the lost days. Please contact us first. We can often fix a problem faster. This does not limit your right to ask your card company to reverse a payment.

13. Our responsibility to you

13.1 We will provide the product with reasonable care and skill.

13.2 If we break these terms or are careless, we are responsible for loss you suffer that we caused and that we could reasonably have expected when you bought.

13.3 We are not responsible for:

events that we cannot reasonably control, such as a wide internet outage or a natural disaster;
problems caused by your own device, internet connection or email provider;
decisions made by IRCC or any other government body or test body; or
loss caused by using our content in a way these terms do not allow.

This section does not take away the extra access time and refunds in the Refund and Cancellation Policy.

13.4 Limit. As far as the law allows, the most we will have to pay you for all claims about a purchase is the amount you paid for that purchase. This limit does not apply:

to loss caused by our fraud, our deliberate wrongdoing or our gross negligence (very serious carelessness);
to death or personal injury caused by our negligence;
to loss from a privacy breach that privacy law makes us responsible for;
to the refunds and extra access time that these terms and the Refund and Cancellation Policy give you; or
where the law of your province or territory does not allow it.

13.5 Our content is practice material. It does not promise any result (see section 9). Any promises that consumer protection law gives you about the product still apply.

14. Changes to these terms

14.1 Visitors and waitlists. If you only visit the website or are on a waitlist, a new version of these terms applies from the date it is posted. The date is shown at the top. If you do not agree with a new version, you can stop using the website or leave the waitlist at any time. If you have an account, we also email you about important changes.

14.2 Purchases. The version of these terms that you agreed to when you bought applies to that purchase for its whole access period. We may change it during your access only if:

the change is only good for you;
the law requires the change; or
the change is needed to keep the website or your information secure.

14.3 A change that the law requires, or that is needed for security, can sometimes make things worse for you (for example, if a security fix removes a feature). If that happens, we will email you at least 30 days before it starts. If the law needs the change to start sooner, we email you as soon as we can. You can then end your access and get a refund for the days of access you have not used.

14.4 We will never change the price you paid or make your access shorter.

15. Problems, the law that applies, and courts

15.1 Talk to us first, if you want. If you have a problem, please tell us at hello@examwise.ca. We reply within 5 business days and try to fix it. You do not have to contact us first. This step does not stop you from going to court or to a consumer protection office.

15.2 The law. These terms are governed by the laws of Alberta and the federal laws of Canada that apply in Alberta. If you live in another province or territory, you still keep the protection of the consumer protection laws there that cannot be changed by a contract.

15.3 Courts. You can bring a claim in the courts of Alberta or in the courts of the province or territory where you live.

16. Other things you should know

16.1 The whole agreement. These terms, the Refund and Cancellation Policy and the information shown to you at checkout are our whole agreement about your purchase. Your rights under consumer protection law still apply.

16.2 If one part does not apply. If a court decides that part of these terms cannot be used, the rest still applies.

16.3 If we don't enforce a term right away, we can still enforce it later.

16.4 Transfer. You cannot transfer your rights under these terms. We may transfer our rights and duties to a new owner of the Examwise business. If we do, we will tell you, and your rights under these terms will not get worse.

16.5 Notices. We send notices to the email address on your account. You can send notices to us by email to hello@examwise.ca, by mail to the address in section 1, or by phone.

16.6 Links to other websites. Our website links to other websites, such as IRCC's. We do not control them, and their own terms apply.

16.7 Accessibility. If a disability makes the product hard for you to use, please tell us. We will try to help. If we cannot reasonably make it work for you, we will give you a full refund (see the Refund and Cancellation Policy).

16.8 Language. These terms are in English.

17. Contact us

Sadhvi Sharma, operating as Examwise
Unit 195, 3015 5 Ave NE, Calgary, Alberta T2A 6T8
Phone: 778-883-7256
Email: hello@examwise.ca

Permanent link to version 1.0